FAQ & Contact
Response in 2-3 days maximum
Contact or questions
You can contact us by email at madiudiustation@gmail.com or write to us on Instagram ( dimadri_ita ) and write us "HELP" from Monday to Friday, from 9:00 to 22:00.
Frequent questions
What are the delivery times?
Delivery times vary depending on destination. Generally, shipping takes 5 to 9 business days. During periods of high demand, such as holidays, delivery times may be longer.
How can I track my order?
Once your order has been shipped, you will receive an email with the tracking number and a link to track your package.
Can I change or cancel my order?
If you wish to change or cancel your order, please contact us as soon as possible. We will try to accommodate your request if the order has not yet been processed for shipment.
How can I contact customer service?
You can contact us via email at madiudiustation@gmail.com or write to us on Instagram (dimadri_ita) and write "HELP" from Monday to Friday, from 9:00 to 22:00.